Privacy Policy

Sharkies Seafood Restaurant ("we," "us," or "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following information when you:

• Make a reservation — name, email, phone number, party size, date and time preferences, and any special requests.
• Place an online order — name, contact details, and order information. Online orders are processed through our third-party ordering platform, which has its own privacy policy.
• Submit a contact or catering enquiry — name, email, phone number, event details, and message content.
• Subscribe to our newsletter — email address.
• Browse our website — we may collect non-personal data such as browser type, device, pages visited, and approximate location through analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Confirm and manage reservations
• Respond to enquiries about catering, events, and general questions
• Process and fulfil online orders
• Send you newsletters and promotional updates (only with your consent)
• Improve our website, menu offerings, and customer experience
• Comply with legal obligations

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share limited data with:

• Service providers — trusted partners who help us operate our website, process payments, send emails (e.g. Resend), or manage online orders, under strict confidentiality agreements.
• Legal requirements — if required by law or to protect our rights and safety.

4. Cookies & Analytics

Our website may use cookies and privacy-friendly analytics to understand how visitors use the site. We do not use invasive tracking or sell data to advertisers. You can manage cookie preferences through your browser settings.

5. Third-Party Services

Our website may link to third-party services such as Google Maps, TripAdvisor, and our online ordering platform. These services have their own privacy policies, and we encourage you to review them. We are not responsible for their data practices.

6. Data Security

We implement appropriate measures to protect your personal information. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Opt out of marketing emails at any time

8. Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: sharkiesseafood@gmail.com
• Phone: 1876-973-5472
• Address: A1 Main Street, Salem, Runaway Bay, St. Ann, Jamaica